8 years ago. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! 235 Reviews. Napleton Auto | Federal Trade Commission Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Horrible customer service. The manager Walter prepared Purchase Documents set. 2 DAYS AGO! You will be sorry. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. We left negative reviews of our experience. There is a second line of financing exists. I called them. Merlex Auto Group | 7 followers on LinkedIn. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. All business will get complaints. 7. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. It's only been two days since my initial visit to Merlex. There are no page 1 and page 2 of the Buyer Contract. Merlex gave me a great experience. They said that everything was already discussed and I should just sign what was discussed. Want to share your experience with this dealership? I could not eat, walk, think. He then asked us to drop off the car at his personal mechanic for him to diagnose. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Initially I showed him a car that Id settle for but wasnt in love with. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Hiding negative complaints is only a Band-Aid. No problem I was told. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: Case Summary. Who's crazy enough to start this website? I dealt with the GM, Walter. Bought the car was clean everything was ready. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Court documents are not available for this case. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. MerLex Auto Group | Arlington VA - Facebook Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. The sals person was nice but this dealership runs some kind of scam. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 2 months ago. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Specialties: High End Used Car Sales. On March 16, 2018, Friday, I visited Pentagon Credit Union. Dear customer, Was sold a car with a bad engine! I was contacted, via e-mail once, and once only!!!! Confirmed my appointment a bit before noon. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. He said, he cant. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! All rights reserved. You name it they have it. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Who's crazy enough to start this website? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 1105 N GLEBE RD, ARLINGTON, VA 22201. Its HIS car, not mine. Dealer said they would call back when the car was back, and never called back. Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Please DO NOT patronize this business. Dont sign the sold as is be careful! CARFAX does not have the complete history of every vehicle. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. we have that vehicle on the lot and come and talk to Jessie. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Bully there way in and steal your home. Established in 2014. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. This business is unclaimed. Latest check. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! 5. YOU HAVE BEEN WARNED! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Advertisers above have met our Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! #1 Luxury Auto Dealer in the Washington, DC Area! Arlington, VA 22201. I purchased a car from here 2 DAYS ago! That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Write a review. Unlawful and unprofessional. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. They told us the car moved to another dealership. In the original write up they said that the car ran perfectly. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. Or at least Bill of Sale. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. There is no any information about this second line of financing. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. For important participation details and mileage limitations, please ask your dealer. Merlex Auto Group | Better Business Bureau Profile The posting time indicated is Arizona local time. I would love to see how they are booking their vehicles to the bank. BEAUTIFUL CAR WITH LOW MILES! Visit Dealer Website. Easy, done. Great deal done. Please teach me how to make the bank stop frightening me. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. This guy is one of the absolute worst i have seen and I used to train new hires for sales. It looked brand new being a used car and all of the customer service reps handled me very well. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. How those businesses take care of those complaints is what separates good businesses from the rest. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. 1 mile away. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. 1492 customer reviews of Merlex Auto Group. RUN. He replied "just let me know what the issue is and my mechanic will take care of it." Sales hours: 10:00am to 8:00pm. Should they have been honest? Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. The Merlex Auto Group Way. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. Very unorganized and fake professional. Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater Merlex - the masters of bait and switch. REBUTTAL BOX (703) 214-3598. He said no way. Terrible experience with them. BBB reports on known marketplace practices. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. Come Jan2022 job reopened so I started to use car frequently. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. They told us the car was on the lot, but upon arrival, the car was no longer at their location. Will definitely be back in the future. MERLEX AUTO GROUP - 41 Photos & 221 Reviews - Yelp If I could give this business zero starts, I would. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. learned a lot about cars. Sadly, the first salesperson advised me that the vehicle was sold the next day. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. For more specific results for "merlex-auto-group". United States. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. that night, after bringing the car home, lights appeared on the dash! If you do not agree with these terms, then do not use our website and/or services. Than hung up on me. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Can be upwards of $3000.00 On top of vehicle cost. MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. How those businesses take care of those complaints is what separates good businesses from the rest. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. They gave me a different one that needed new Brakes and tires. I said I want to return car. Merlex did not have the vehicle we were interested in purchasing. Sales. I contacted Capital One to look into this loan! Well guide you through the process. He told me yes! The following day I sent additional information pertaining to the sale via text message before they opened. Finally, one place to get all the court documents we need. It's been two days, I have not heard from him since. I have no idea who it is. This is IMPORTANT! Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. Visit Merlex Auto Group. You never know. Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com Merlex Auto Group. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. BBB Business Profiles are subject to change at any time. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. All rights reserved. Ripoff Report | Merlex Auto Group Review - Arlington, VA Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Experience the car via video chat and ask the dealer any questions you may have. Used Cars for Sale. They assured me that they would rectify any issues and disappear when time to do so! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. ", He was the salesman. Absolutely incredible!!! I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Copyright 1997-2023, Ripoff Report. Merlex Auto Group | Used Dealership in Arlington, VA 1105 N Glebe Road, Arlington, VA 22201. I visited dealership MerlexAutoGroup. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. All business will get complaints. I had a wonderful experience purchasing my used vehicle. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I returned home by my car. Very responsive!! Merlex Auto Group Sales Position. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. Merlex Auto Group. Now please pay attention to this the fraudulent actions kick in!! Another car stalled out and wouldn't restart within 50 feet of the lot. Appfolio Charged $538 to charge card and I never heard of them!!! (I checked it by calling to Arlington police department). Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. Blame yourself! File your review. Monday. Ripoff Report | merlex-auto-group complaints, reviews, scams, lawsuits 1 mile away. He spent 75% of the time i was there with me. Wondering if a report is missing? JULIAN TOOK VERY GOOD CARE OF ME. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. strict standards for business conduct. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. He knew nothing about the car so i should have known he knew nothing about anything else either. Life's too short, are keep it up and yours will. Server location. Sales (571) 200-0879. It's been a month I still can't get my tag. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! 6. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. 235 Reviews. From this document I defined the total selling price for the car. Beware! As a matter of policy, BBB does not endorse any product, service or business. I contacted "Walter" who quickly asked "when can i come in? Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. 1105 N Glebe Rd Arlington, VA 22201. Always go with your gut feeling! We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Start the purchase online and the dealer will deliver the car and the paperwork to you. Was told I signed sold as is and that I didnt purchase warranty. 3.7. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. 40 minutes later I completed a fiancial form. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. 192 were here. FRAUD ALERT:. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Search consumer complaints, reviews and information about merlex-auto-group. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. It was approved. They did not have the car I requested online available. "Mike" told me that they no longer wanted to do business with me. I have a video record of it and a witness. Please teach how to cancel this Certificate of Title. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. I spoke with substitute manager for that day Ray Kandahari. who took it far and beyond to make sure I left satisfied. Estimated amount consumers saved since 1997: $15,590,010,907. Closed | Opens at 10:00 AM. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. All rights reserved. Good. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Blessing in disguise Some of the employees are rude and not helpful. Will never give them my money. Merlex Stucco Class Action Settlement - Top Class Actions PIERRE, ROODY VS MERLEX AUTO GROUP Et Al | Court Records - UniCourt Copyright 1997-2023 Ripoff Report. "Walii"!!!! A dealership's rating is based on all of their reviews, with more weight given to recent reviews. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. Used Lexus IS 250 for sale in Centreville, VA under $99,999 Why is this public record being published online? Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Yelp users havent asked any questions yet about Merlex Auto Group. I got congratulations on the purchase from SETAYESH INC. I get to the dealership and the truck was not in the lot. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! i texted him to see what was the hold up he told me to "contact Walter". Unique Auto Import Merlex Auto Group Sales Position Job in Arlington Sales: (703) 685-9312. Almost half have been Mercedes and BMW's which is what we were looking at. The police officer asked "how? Working at Merlex Auto Group: Employee Reviews | Indeed.com Case Details Parties Dockets. Purchased 2015 ******** **** ***** July13 2020 during COVID. They have the best inventory of lux cars. 4. I was looking for a pre owned vehicle with low mileage. NEVER!!! All Dealer Home Services must comply with state or local ordinances. I have brought this up to my team and we will be working on improving our sales experience. The final on road price was 10K higher. I visited Arlington Police Department. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. WARNING! The second bank is ALLY. Arlington, VA. Trash. Be kind to yourself and spend your hard earned money elsewhere. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. We were going to drive 2 hours together to see them. Ally bank gave me the reference number. Off course Nothing! THIS IS FRAUD! This rating includes all dealership reviews, with more weight given to recent reviews. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. Check reviews anywhere about this place! Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement.

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