Rating 10 - Excellent. We even got an upgrade to our room witch was AWESOME!!! Bedbugs in room. One of the best places I have ever stayed. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. I love the quiet calm vibe. Bar is always amazing! Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Comfortable bed, quiet, excellent breakfast! hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. check in was super easy. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. NEVER again! Chapel Hills Mall is 1.2 mi away from this hotel. Contributions should be appropriate for a global audience. I then contacted the BBB. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. This was for the price a grand slam! Bed Bug Reports for Colorado Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. Guests can work out in the on-site fitness center or indoor pool. Colorado Housing Connects can help you navigate housing information and resources. Overall the hotel was very nice as was the experience. PIKES PEAK RESORT WHERE LUXURY AND WILDERNESS MEET When it comes to amenities, there is virtually nothing this cabin doesn't have. Nice spacius and clean We also missed the free breakfast because it ended at 9am. All cribs and extra beds are subject to availability. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Free public parking is available at a location nearby (reservation is not needed). Ill start with the pros. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Amazingly clean. Couples in particular like the location they rated it 9.0 for a two-person trip. The bathroom had poop on the toilet when we checked in. A nice grill and bar. The Garden of the Gods is 7.5 mi away. All content should be genuine and unique to the guest. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. It is a very nice and reasonably priced Hotel. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Rooms were clean and comfortable Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. Icon Color & Report Disclaimer File a new bed bug report at this location Prices are the average nightly price provided by our partners and may not include all taxes and fees. All staff members were amazing! As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Oh, & rooms were almost sound proof! 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. NEVER again! Reviews are most valuable when they are original and unbiased. <[emailprotected]edbugregistry.com>. WiFi is available in all areas and is free of charge. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Its a bit old and outdated, the rooms were a bit dusty. I did not like how dark the place was, and how murky the pool was. Made beds, replaced towels and amenities. Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. NEVER again! Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. We went back to the area for spring break and decided to stay there again because of the location and price. If you booked through us and want to leave a review, please sign in first. Review tags are currently only available for English language reviews. When I checked in I paid in advance for a one week stay at a special winter rate. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. We enjoyed the warm indoor pool and the breakfast options. A chef was available to make made to order eggs/omelets! A 24-hour reception greets guests of The Academy Hotel. Just really not clean. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. We went back to the area for spring break and decided to stay there again because of the location and price. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel The room was large, 900 TV channels and reception area inviting. They are also responsible for the costs associated with eradicating the unit of the pests. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Hotels Colorado Springs, Colorado | TheAcademyHotel.com Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. The Academy Hotel 8110 N. Academy Blvd. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I felt like it was inconvenient for us to dine there or something. Please enter the dates of your stay and check what conditions apply to your preferred room. Great breakfast, great staff , overall a great experience. The Academy Hotel Colorado Springs - Orbitz When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. But I could not overlook the bed bugs. Taxes and fees that are shown are estimates only. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. They'll have to be paid for separately during your stay. "Before I even bring my bags into an into a hotel room at all. Dinner, Respect the privacy of others. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Overall, okay. I have never received such terrible treatment in my life!! Pool area was poorly lit but was heated. Breakfast was top notch. Room had some leaking issues at sink but was still very clean and fresh. All rights reserved. Staff was amazingly friendly. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Freeland admits it's work that can make your skin crawl. Oh, & rooms were almost sound proof! THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. BED BUGS - Review of Econo Lodge North Academy - Tripadvisor All rights reserved. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I would recommend it if you can handle the unfriendliness of the staff. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. NEVER again! With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Check your selected option for more info. Bedbug infestations | Department of Public Health & Environment The pool was nice and warm "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Sincerely, John Wilkins/Owner. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Its an older hotel, but its clean and the free breakfast makes it a must stay. But this would have been bearable had the staff not been downright snotty and rude. Beautiful facilities, parking lot was a bit dark at night. The pool looked nice but didnt get a chance to enjoy it. I got bitten all over my arms and legs. Give Light and the People Will Find Their Own Way. Very condescending when protocol had changed since last time we stayed. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. Mountain View was decent but not sure its worth the up charge. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. The good news? Please enter a valid email address. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Breakfast was okay, but servers were nice. Great to have an omelette at breakfast! Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . The facility was a great experience for the modest price., They have a wonderful breakfast bar. The mountain view is stunning. The room was not very clean. 714 out of 2735 reviews" ", Rating 6 - Okay. If bedbug cases are increasing locally, health department officials wouldn't know it. From complimentary high-speed internet to plush beds, this hotel has it all. The place was very cute and cozy. Guests are required to show a photo ID and credit card upon check-in. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Tripadvisor performs checks on reviews. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. close to everything i needed to go to. The atrium for the hotel is beautiful. There were a lot of families with small children so that made for a very noisy hotel. Travelers may receive a savings voucher when they submit a review. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. Prices for cribs and extra beds aren't included in the total price. We will definitely stay here again if we are in the area! I really didn't know about bed bugs at the time. 3. Please note that all Special Requests are subject to availability and additional charges may apply. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. This meant there was furniture being moved men shouting up and down the hall and dogs barking. So what can you do to guard against bringing these bugs home with you the next time you travel? Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. The Hotel has a regular pest control program in place. A great pool in the lobby which is nice for kids. Lock in the lowest price from these sites. The place was super clean. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. This hotel exceeded our expectations. Built in 2017 as an exclusive couples romantic getaway. Tenants and landlords - bed bugs in residential premises. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. This property has taken steps to provide more sustainable and eco-friendly travel. We were told there was a hot tub at the hotel - there was not one. It seems that communication was lacking in your case, I apologize. Staff was very nice and helpful, beautiful rooms and location! The pool was nice and warm The front desk staff were excellent as well as the Hotel itself. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Lift up each headboard an lay it on the bed. Right now bedbugs are a problem here at home in Colorado and in all 50 states. Colorado Springs ranks No. 42 for bed bugs My friend was sleeping in the bed closer to the bathroom. This is a great value. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Something went wrong please try again later. That's how we know our reviews come from real guests who have stayed at the property. Sincerely, John Wilkins/Owner. Buffett had a little bit of everything., The room was very nice, clean and in great condition. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. This is the version of our website addressed to speakers of English in Canada. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. Such a treat! When I checked in I paid in advance for a one week stay at a special winter rate. So pets or no pets? Breakfast buffet daily. easy access to the freeway. Get exclusive access to members-only deals by email. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Taxes and fees that are shown are estimates only. Site content 2006-2019 Maciej Ceglowski Very nice staff EVERYONE!! Breakfast staff not so hospitable. All of which have experienced no problems. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! Bed Bug Reports Colorado Springs Marriott Colorado Springs, CO Colorado Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. Is the indoor pool heated all year round? There is nothing classy about the way this staff treats it's guests. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Please see our partners for more details. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. The most helpful contributions are detailed and help others make better decisions. Great property as a lay over or destination! From: The east and west. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. For convenience, each room includes a refrigerator and a microwave. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. Overall the hotel was very nice as was the experience. Liked: Cleanliness, amenities, property conditions & facilities. Nobody likes that thought," Freeland said. Front desk amazing. We stayed at this hotel last summer, June 2010, and left with some bites on us all. more. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. And it can happen anywhere. )Icon Color & Report Disclaimer, File a new bed bug report at this location. All rights reserved. This hotel was highly-rated for its very comfy beds. It's a two bed room. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. I would not choose this location again on futre trips. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Food was outstanding! Pet-Friendly Hotel in Colorado Springs | Colorado Springs Marriott Weird. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. Welcome to our newly updated hotel. The bathroom had poop on the toilet when we checked in. Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Staff was really helpful and friendly. Breakfast is unreal. Hotel The Academy Hotel Colorado Springs, Colorado Springs, United States Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Its the best place we have ever stayed. Exterminators recommend we use the acronym S.L.E.E.P. Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. Wonderful. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Great location, great amenities. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Expedia, Inc. is not responsible for content on external Web sites. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. The Academy Hotel Colorado Springs Reviews | Expedia 2. The breakfast was great! When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. They're also applicable regardless of the comment's tone. Disliked: Cleanliness, amenities, property conditions & facilities. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Tripadvisor performs checks on reviews. They have a wonderful breakfast bar. 20 Best Hotels in Colorado Springs. Hotels from $50/night - KAYAK Indoor swimming pool. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! They also have very strict protocol on handling complaints such as this. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! when there are so many other options, close by, we will not be staying here again.

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