These beautiful resorts offer luxury vacations in prime locations around the globe including the Dominican Republic, Spain, Brazil, and Mexico. However, the hotel is an adults only hotel. 23-36 night's holiday. Through this affiliation with RCI, Iberostar The Club members can now enjoy access to the exchange company's global portfolio of nearly 4,500 affiliate resorts in more than 100 countries. The website for booking is glitchy and after spending an hour trying to book a hotel stay I realized it was definitely not worth it. Don't fall for this gimmick, it is not worth it and it will take up your relaxation time. To use our mobile site, please enable JavaScript. https://www.facebook.com/groups/144098172284949/. Iberostar The Clubprovides wonderful accommodation options for your next vacation to Mexico, Jamaica or the Dominican Republic, and you can get the best deals possible here on the resale market if youre looking to buy, rent or even sell a vacation club membership. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. Comfort and beauty in front of white sandy beaches and turquoise waters. Your lovely comments about our determination to ensure our guests satisfaction are of great motivation for our staff, as they daily strive to create memorable experiences for our guests. This is the version of our website addressed to speakers of English in the United States. I couldn't log in Netflix either. 1 level. IF I am able to sit on a Balinese bed all day and work on my laptop from there, I would come back to Playa Mita 6 times a year! As soon as I looked around looking for help, someone immediately materialized right next to me. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. Make all your reservations from the same location and dedicate yourself to enjoy each trip or getaway. over a year ago. Dont have enough time right now? Today is CYBER MONDAY! Please refer to the special terms and conditions for groups here. Only one promotional code can be applied to any one booking. These conditions can be seen on the information page of the campaign or offer relating to the code (for example, code expiry dates and the hotels to which the code can be applied). Check-in is not available against this resort. Get a discount of up to 5% off the total cost of your booking. The smart TV never worked for us. Filled with over 2000 enriching experiences and joyous moments. All it took was just a call to Mildred and our preferred time and restaurants was guaranteed even the day of. However, in some hotels have an age limit for children at check-in. Was a member of Pro Club for years and now Bellevue Club. We also bought a blue membership while in Punta Cana. We are also given 10K points to learn we only have 5K. Iberostar Grand Bvaro. Even though it is not part of IBEROSTAR, we would forward your comments to them in order to avoid future inconveniences with our guests. Our room had a lovely view and the housekeeping staff kept the room spotless. What are your vacation interests? What did you get for your membership? Many are calling it a scam. We asked Astrid, and she got someone right away to clean the glass from bird poop and to drain and refill the hot tubs. Please note that one or more reservations that add up to 7 or more rooms for the same hotel and with the same check-in and check-out dates are considered as a group and should therefore respect the special terms and conditions for groups. Although not for everyone and not if you dont travel regularly which we do. We drank 1 or 2 bottles of wine from the Prestige Wine list every night. Add the email addresses separated by a space to which you would like to send your search: Add the emails to which you want to send the offer and separate them with a space in between each one: This promotion requires a minimum occupancy of, Your selection has been changed to the promotion selected. Alternatively, you may use, Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort. The rest of the resort is spotless, so Rooftop lounge should just be up to the same standards. Buffet: I became addicted to the cheese selection this time. I also realized that senior staff pointed our family to others so that they make sure to address our requests. and Seafood. But that's just me. We market your timeshare vacation property worldwide to help connect timeshare sellers with buyers. Book Now Senior Discount Like a fine wine, you're only getting better with age. Were very grateful for an amazing experience and superb service. This is disappointing to hear. Your exclusive travel and lifestyle benefits are within your reach. They will tell you they have a prize for you at the end. It worked out to be about $60/person/round trip after our membership discount. Why? Some of the guests who are going on the holiday are children. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Enter your details below to be emailed when inventory matching your specifications becomes available. BLACK FRIDAY is here! Apparently it was in the contract that they or I CANT cancel the membership. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Iberostar group believes a circular economy in all operations are foundational to global ocean health and resilient business. Some of our adults only 'Hotels, Sorry, your search has no results "{{ search }}", Write a minimum of %{number_letter} letters, Were sorry, no hotel was found. Accidentally booked a room at the Iberostar ******************************** that was a non refundable rate for my 85 year old grandmother. After a 2-hour chaotic airport immigration lines, it felt like heaven. Select only one option, What are your vacation interests? One of the weeks we were there they cancelled a few shuttles.It appears that it is a multi-generational family resort. Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. 1 review. BEST ONLINE PRICE GUARANTEED. 2 hours and 5 representatives later. Double Black membership with 2 weeks per year or 4 weeks in the Registry Collection network! It is a shame they have started to it, we were actually going to book our June holiday with them in the next few days but will hold off until we see how this "club" thing works out. sig. Emelda in the morning (am) always left us fun towel animals and fresh flowers. 2. It is an extra cost and we dont use everything that is included like the special bar and section on the beach because the Bali beds are not shaded enough. There are now separate or private areas for the VIP club members such as lounges and special beach area. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Change the currency and view prices in your preferred legal tender. Wondered why the had Bali Beds in a roped off section, "for Club Members." sig. By selecting this option, after confirming your booking, you will automatically become part of the Horizons community, giving you a next-level Iberostar experience: When you log in, choose to sign up to Horizons to enjoy discounts and benefits. Find Iberostar Destination Discover Review tags are currently only available for English language reviews. This was a direct lie. With priority reservations we never felt stressed or worried that we won't get it. I have not been disappointed with anything here during our stay. Alternatively, you may use, Iberostar Selection Bavaro Suites Questions & Answers. We are also given 10K points to learn we only have 5K. To express thanks, the chain wanted to give something back to their most loyal vacationers, so they created the Club. Everyone kept saying: "Welcome home!" Over 36 nights spent. I was blown away by that attention to little details like this.Room amenities: standard Star Prestige amenities as others described. I do accept that it can be confusing and we also nearly cancelled but have had it for 3 years now and can see the benefit. To use our mobile site, please enable JavaScript. FREE WI-FI THROUGHOUT YOUR ENTIRE STAY. A promotional code can only be applied to the accommodation and board part of your booking. We are happy with our membership, all the promises made have been kept. And as an added bonus, we were able to enjoy cocktails and snacks right away. cannot be applied to the complementary product. Login to Explore A World Of Savings. I give my elec. After spending over 2 hours with the representative, who wants to spend 2 hours reading every little sentence in a contract? Its a huge issue for me because I still have to check in with my company every day, so I ended up going to the lounge for several hours in the morning before being able to go to rooftop to join my family. This year its August in Costa Rica which were looking forward to. Star Prestige is the nightly deal you buy. Unrivaled luxury in strategically selected locations with a historically fascinating charm. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. This was a direct lie. Iberostar reserves the right to apply or not apply a promotional code. I realise there are other resorts we could try but you tend to have to pay for additional perks that were standard at iberostar grand. 1. Thank you, Iberostar family, for another fantastic vacation!More, Dear guest, First and foremost, we want to thank you for your loyalty and for choosing IBEROSTAR Playa Mita once again for your latest holiday to Riviera Nayarit. Some of the people included in your search are children. Taxes and fees that are shown are estimates only. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-93132010', '');}, 'log_autolink_impression');the Grand since they opened and have always stayed oceanfront. I did not get what was promised. After a 2-hour chaotic airport immigration lines, it felt like heaven. Choose from Mallorca, Caribbean, Mexico and more. Selection CancuN: Best holiday ever! Are you a resident of the Balearic Islands? The hotel offers a shuttle service to Sayulita, Bucarias, Puerto Vallarta for a fee. That being said, I'm still not happy with the whole idea. From that moment on we had amazing pampering experience from beginning to the end. Then our favourite bartender Mario came back for the last part of our stay and his presence just elevated everything for us. Join us for a change of view and new experience in travel. Quality Manager I, Quality Manager at Iberostar Selection Playa Mita, responded to this review. Weve also used the add on RCI around Spain and Vegas. Personally, I do not find the perks worth it. Because the resale market operates directly between current owners and prospective buyers and renters, youll always save money here rather than going through the resorts. Contact us to learn more about of the exclusive benefits and services of your Membership, I'm interested in: Iberostar Group brings nine all-inclusive properties to RCI's exchange networks through Iberostar The Club: five in Mexico and four in the Dominican Republic. Enjoy an all-inclusive holiday with your family, partner or friends at hotels in , Tenerife, on the Costa del Sol, Mexico, the Dominican Republic, Jamaica or Brazil. I left Pro Club because it was just getting too crowded and the layout was always weird (just expansion on top of expansion). We have noticed that we no longer get some of the perks we used to, such as golf shirts, spa stuff, stuff in our room. For this reason, the price we are currently showing you is for guidance purposes only. ), International (duck in orange sauce!) RTU until 2047! Our staff strives every day to provide the best service, they are always glad to help.On the other hand, we regret to know that you did not have the same experience with the golf course. I asked to speak with a manager and that was refused. Sign up now to get access to the EXCLUSIVE BLACK FRIDAY PRE-SALE. From that moment on we had amazing pampering experience from beginning to the end. Apart from the general conditions of use, each promotional code has specific conditions. We are now down to the last 3 days of our winter vacation 2018. We would single out Gisa in the restaurant who was always cheerful and helpful and made our mealtimes very enjoyable. This is the version of our website addressed to speakers of English in the United States. Lowest cost was $35,000. Sleeps Varies. When we left even for a short time, by the time we came back it was clean. However, if you need help selling, renting or buying on our website, just contact us through the information located on this page. beach clean, staff helpful,food was decent, great variety.. golf course was very scenic but pricy, and the staff at the golf course were Very rude and Not customer friendly, Dear guest,Thank you very much for your preference and for expressing your opinion about your vacation with us at IBEROSTAR Playa Mita. Are you a resident of the Canary Islands? Found Expenses from January 2017: Subscription to yachts membership for 15 years Subscription to membership of RCI Resorts Collection for 5 years An iPad Yacht tour used Spa services used 400.00 Ibero Cash used Star Prestige Service used Cancellation fee and Administrative fees Unfortunately, the costs incurred are greater than the CC. It took me many calls and e-mails to get a response from Iberostar and they basically dont care how much we are already spending. Whether it was a special rose petal decoration or fresh flowers in a vase. Does anyone have any details? Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. Iberostar The Club is the membership. Get a discount of up to 10% off the total cost of your booking. There's a thread that discusses the club here: https://www.tripadvisor.com/ShowTopic-g147293-i28-k8155784-Iberostar_grand_club_membership-Punta_Cana_La_Altagracia_Province_Dominican_Republic.html, Star Prestige is something that grants you access to the Club areas (separate bar, beach area, etc.) You decide when and where you want to take your vacation, and book your nights directly. more. Proof of eligibility required. She showed us to the Prestige Lounge, where we checked in quickly. Each resort features unique amenities, from scuba diving classes in Cozumel to exquisite dining at a seaside venue in Tunisia. Any discount that is associated with your promotional code cannot be applied to the complementary product part of your booking. I've heard many have been offered different rates. They only charged us for the "extras" that we were given after signing the contract, and that is actually written in the contract, and justifiable, so I guess the advise to "read the contract" provided from some of the other comments is good advise. Inside the spa is quiet and you can use the wet facilities. We, too, don't like the changes, with charges for upgrades. If your looking for numerous drug dealers to watch your every move on the beach and in the water from 6am till late in the night this is your dream vacation. and that's also why there are other resorts, it's really a shame though. The driver was already waiting for us with cool scented washcloths and bottles of water. Start being part of The Club that aims to satisfy your every need and achieve a higher level of luxury. This will be the first time we have paid extra to have extra perks at a resort. The cocktails at the mixology class were too basic and way too sugary for my taste, but Eli made it fun. They refuse to refund the one reservation. Toggle navigation. My grandmother is on a fixed income and cannot afford to pay for two rooms. sig. Would you like to view prices and pay in your currency? We have been going to (ta && ta.queueForLoad ? We felt sorry for the entertainment staff who worked so hard and many people left early because it was so late.The Pacific Buffet was our favourite specialty restaurant. Smart TV, some wines that are upgrades are included, private beach area, bar area in the lobby, 6 full bottles of top shelf alcohol in the room, l'Occitane bath products. Consent not required for purchase. WrongWeekToQuit 2 yr. ago. Everyone kept saying: "Welcome home!" We were particularly impressed with Oscar and Isobel. The architecture of the building is beautiful. Tripadvisor staff removed this post at the original author's request. We choose the iberostar brand because they didn't have club and non club guest so everyone received the same service. I have started looking at another resort Excellence playa mujures but again they have club and non club guest packages so not sure. . One was a two bedroom self contained in the Hilton on the tail end of the strip, it was fab! The club memberships were originally inspired by the loyalty of their customers, over forty percent of whom returned for additional vacations within the chain of resorts. The driver was already waiting for us with cool scented washcloths and bottles of water. In addition, there is the Grand category, the highest level of luxury and excellence. To claim this, you only have to fill in the form available at www.iberostar.com. Iberostar Hotels & Resorts is a leading hotel chain that is committed to developing a responsible tourism model, focused on caring for both people and the environment. Personalised offers, surprises and much more. and consent for BuyATimeShare and. Sign up to enjoy Black Friday discounts before anyone else! The ride that last time took 1h 20m by bus, took about 35 mins by car. more, You seem to have JavaScript disabled. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Iberostar The Club A universe of privileges conceived for you Designed to provide the best experience, personalized services and extraordinary care in any of our multiple destinations around the world. The new membership bands are more comfortable than last year's plastic medallion. in. We've already been in touch with Mildred via email for a couple of weeks, arranging our restaurant reservations, room preferences, massage appointments and special arrangements and items for our rooms. Thank you Darcy and Ruben for re-arranging his schedule so he can work on the rooftop while we were there!Spa: We enjoyed our complimentary Swedish massages both inside the spa and outside. from what we learned on our trip . An earthly paradise at your disposal surrounded by the best luxuries and attention. My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. You also might want to Google this. The buffet for breakfast, lunch and dinner had many choices and was presented artistically and professionally. Date of experience: August 25, 2022. Sign up here and now. BBB Business Profiles may not be reproduced for sales or promotional purposes. The website doesn't detail whether they have shifted certain elements of the standard service into the new club service. Its more convenient and leaves you with total peace of mind. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Allow yourself concessions that make you live unique experiences. I was coerced into getting the membership with benefits for savings to stay at their resorts. Plan a stay with us and enjoy discounted rates for senior. With Iberostar The Club, you could save as much as 50% over resort retail prices, and sellers can expect to get a fair market price for their membership for sale. All the staff were excellent - friendly, welcoming and helpful. They brought us chefs treats for Club members (shrimp skewers, mini tacos, chocolates) twice a day and from the daily poolside events if we asked. This is the most important request for further upgrades that I have: please ensure there is a strong wifi signal on the rooftop lounge. Enjoy a discount for 7 nights or more in length. Never paid attention to it before, but this time I made several cheese platters for myself to snack on at night in our room. Just found the website with all the info: Thanks for the info. Includes 1000 Bonus IHG One Rewards Points each night of your stay. We choose the iberostar brand because they didn't have club and non club guest so everyone received the same service. I loved the wine tasting event more. Im sorry it hasn't worked out for you but, Please, never do that again. The driver was already waiting for us with cool scented washcloths and bottles of water. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can read about the additional amenities offered by this program here: https://www.iberostar.com/en/star-prestige/star-prestige-grand. I've read a lot of posts stating that the Iberostar Club seems to not be advantageous for most in many cases the promises made do not come to fruition and those that have bought into the club are finding cheaper prices online so there is no cost savings at all. Iberostar the Club Scam. Terrible . Excellent service and gourmet food and presentation. It is great that you enjoyed so much our beautiful facilities, gastronomic offer, the comfort of your room and its beautiful views to the beach and Golf course.See you next time for another great IBEROSTAR memory!Cordially,Quality ManagerIBEROSTAR Mexico. Reserve your stay with Iberostar Hotels &Resorts.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Access 100+ Resorts Worldwide Just google it and you will get full details. Joining Iberostar the Club means having additional service and amenities on top of the many amenities found at its world-wide resorts. Varies. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64231403', '');}, 'log_autolink_impression');Iberostar chain is because they don't have different levels (diamond, privilege, etc.). Depending on the type of membership membership will also allow you to get: Exclusive members only content; Access to exclusive, members only events; Special design members only T-shirts; Gifts from the club and it's sponsors; A 12 month Go3 sports package that will allow you to watch every single Rytas game

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